1. A ‘call’ means _______ (3)
(1) A Profession
(2) Tele talk
(3) Calling on a Prospect
(4) A Call Center
(5) All of these
2. A ‘Call’ centre means_______ (3)
(1) A place where Salesmen meet every day
(2) A Training Centre
(3) A bank office setup where customer queries are
(4) Customers meeting place
(5) All the above
3. A presentation means_______ (2)
(1) Display of products
(2) Explaining the utility of products
(3) A gift
(4) Display of communication skills
(5) All of these
4. A DSA means ? (2)
(1) Directly Selling Authority
(2) Direct Selling Agent
(3) Direct Shifting Authority
(4) Domestic Seller Agent
(5) Distributors and Selling Agencies
5. ‘Benchmark’ means ? (3)
(1) Products lined up on a bench
(2) Salesmen sitting on a bench
(3) Set Standards
(4) Mark on a bench
(5) None of these